Privacy Policy

This Privacy Policy defines the procedure for collecting, using, storing, and protecting the personal data of users of the website baltcarwash.eu, owned by the company BALTIC CARWASH OÜ (Reg. No. 12990433, VAT No. EE101853952, Tallinn, Estonia).

1. General Provisions

We respect every user’s right to privacy and are committed to protecting the personal data provided in accordance with the legislation of the European Union (GDPR) and the Republic of Estonia.

By using our website and submitting data via contact forms, the user agrees to the terms of this Privacy Policy.

2. Collection and Use of Data

We may collect and process the following data:

  • Name, email address, and phone number provided in contact forms;
  • Messages sent via contact forms or to our email address sale@baltcarwash.eu;
  • Technical information (IP address, browser type, visit time, etc.) — to improve website performance and analytics.

The collected data is used exclusively for:

  • processing customer inquiries and providing requested information;
  • preparing commercial offers and maintaining feedback communication;
  • improving service quality and analyzing website traffic.

3. Transfer of Data to Third Parties

We do not share personal data with third parties except in the following cases:

  • when required by law;
  • when the user has given explicit consent;
  • when the transfer is necessary to fulfill a request (for example, when cooperating with service partners for equipment installation).

All partners who have access to personal data are required to maintain confidentiality and comply with GDPR data processing regulations.

4. Data Storage

Personal data is stored in a secure environment for no longer than necessary to achieve the purposes for which it was collected.
Users have the right to request deletion of their data by sending an email to sale@baltcarwash.eu
.

5. User Rights

Users have the right to:

  • request access to their personal data;
  • request correction or deletion of their data;
  • withdraw consent to data processing;
  • file a complaint with a data protection supervisory authority if they believe their rights have been violated.

6. Data Protection

We take all reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, loss, or disclosure.
All connections to the website are secured via HTTPS.

7. Cookies

The website may use cookies to enhance user experience and analyze traffic.
Users may disable cookies in their browser settings; however, this may affect the proper functioning of some site features.

8. Contact Information

For all questions related to the processing of personal data, you can contact us at:
BALTIC CARWASH OÜ
📞 +371 24 114 115
✉️ sale@baltcarwash.eu

9. Changes to the Policy

The company reserves the right to update this Privacy Policy.
All changes will be published on this page with an updated date.